Frequently Asked Questions
Still have questions? Take a look at the FAQ or reach out anytime.
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Each piece is made and handled with great care, and we hope it finds a lasting place in your home.
If your order arrives anything less than perfect — we understand that accidents can happen, — please let us know. If the item is unused and unwashed, we will arrange a replacement for you as quickly as possible.
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We recommend washing your bed linens and towels on a gentle cycle at a low temperature 30-40°C, using a mild detergent. Avoid bleach or harsh chemicals, as these can damage the fabric and affect the colour over time.
With the right care, they are made to be lived with, loved, and kept for years.
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Shipping will usually take around 7 working days from the time your order is confirmed. We will always do our best to prepare and send your pieces as quickly as possible, and you will receive an update once your order is on its way.